We can accommodate special orders to bring practically any vision to life!
Due to the vast number of details and nuances involved with special orders, efficiency is key. That’s why we’ve developed an ordering system that guides customers to the proper channels for their specific needs. This allows us to keep communications as helpful, succinct, and clear as we can, so we can serve as many people as possible while minimizing errors. Your inquiries will always be handled with care by a qualified staff member.
We ask that you review the ordering procedures below to determine the best way to submit your request.
We strongly advise following the above ordering procedures, as this opens up a line of email correspondence between you and our staff. Online/email orders are preferable over in-person and phone orders because they create a paper trail for us to refer back to if needed, leaving minimal room for errors or miscommunications. They also allow our staff to balance order taking with actual production; and it allows you to take your time in digesting all the important information and suggestions they give you.
If you’d like to speak to a team member on the phone about a special order, it’s best to still fill out one of our online forms to give us a general idea of your needs/wants, and then request a scheduled phone call in your inquiry (there will be a “Notes” section on each form where you can do this).
If you are unable to submit an order inquiry through our online channels at all, you may call the shop using one of the numbers below:
Shop Number & General Inquiries:
Wedding Inquiries & Custom-Designed Items: